1. Superior Workmanship

We provide a regret-free experience and guarantee our workmanship so you can be rest assured that our work will always be of the highest standard. This new initiative gives you peace of mind that our work is 100% satisfactory.

We will also fix ANY problems that arise due to our workmanship because we stand by the quality of our work and our commitment to you.

2.  Keep in the Loop Guarantee

No one like unexpected surprises! You will be kept informed throughout the process, and any unforeseen, repairs, problems or circumstances that may crop up they will be communicated to you straight away!

We are 100% committed to great communication and providing solutions rather than excuses.

3.  On Time Every Time

We know that trucks off the road are costing you money! The day you book your vehicle for a service is the day it will be serviced and/or have a pre COF inspection! Providing parts and materials aren't the cause of the delay and if something changes you will be told.

For engineering work, we will advise you of any delays due to any material shortages - you will be the first person to know!

4.  Outstanding Administration

All your costing and invoice details will be delivered in a timely manner so you can keep track of your budget and avoid any surprises. Our Administration team have many years of inside business experience and any queries will be dealt with promptly.

5.  Quality Products and Materials

We only use parts and materials that we would put in our own vehicles. We work with reputable suppliers so you have peace of mind knowing that we will fix it right the first-time round.

We guarantee only to install parts that we know will stand the test of time.

6. Honest and Trustworthy Staff

As a family run business we are proud to offer a service that runs on high moral family values. Because of this our approach to work surpasses the way some larger companies operate. We know our staff inside out and pride ourselves on our reputation.

We are confident that you will be 100% satisfied in our work ethic and the service we deliver at Arc Fabrication and Diesel.

Regards

Neil Patrick and Chad Patrick